ONTCSA resource center

Resources and Contacts

Find ONTCSA contact details, buyer actions, product guidance, quality resources, and direct routes to the pages your team needs.

Address and contacts

ONTCSA Contact Details

Route requests by desk so project, shipping, documentation, and support messages reach the right ONTCSA workflow.

Legal nameOso de Nicaragua Tobacco Company S.A.

ONTCSA is based in Estelí, Nicaragua.

Physical addressEstelí, Nicaragua

De la Entrada al Rosario, 300 mts al norte 500 mts al oeste, Barrio el Jazmín 31000, Estelí, Nicaragua.

Sales deskSales@ONTCSA.com
+1 (941) 404-2082

Sales handles project briefs, product questions, private-label routing, samples, quotes, and buyer qualification.

Shipping deskShipping@ONTCSA.com
+1 (941) 404-2230

Shipping handles shipment coordination, packing-list questions, receiving preparation, documentation handoff, and logistics status.

Claims deskClaims@ONTCSA.com
+1 (941) 404-2232

Claims handles receiving issues, claim dockets, photos, lot references, case condition, packaging concerns, and support review.

Support deskSUPPORT@ONTCSA.COM
+1 (941) 404-1231

Support handles general assistance and routes requests that do not fit sales, shipping, or claims.

Packaging providerSan Marcos iPrint LLC

Exclusive ONTCSA packaging provider for packaging, stickers, cigar bands, labels, and branded items.

Buyer actionsQuote and samples

Use action routes after choosing the correct product family and preparing market, packaging, and volume context.

Resource guidesONTCSA public pages

Use ONTCSA product, quality, buyer, and packaging pages for current information and the next appropriate action.

www.ontcsa.com directory

Website Route Library

Browse grouped ONTCSA public routes for products, services, policy references, buyer tools, private-label pages, and product education.

Next step

Start with the right route.

Explore ONTCSA product and quality guidance, or begin a commercial conversation with product family, market, packaging, volume, timing, and documentation context.

Buyer presentation

Retail display deck

Organize assortment, display, store, and handoff inputs for a qualified retail-display review.

Open retail display deck